Bridge the Knowledge Gap
Live audio and video connection with a remote expert at the touch of a button.
Field service personnel wears smartglasses that display work orders, step-by-step instructions.
Full 3D augmented reality allows interaction with the digital twin of physical installations.
Natural interface to support the functionality of Industry 4.0..
The knowledge gap created by the ever increasing skills necessary to maintain complex equipment and the ability of the field service workforce, negatively impacts the quality of maintenance service provided.
Increase in asset downtime is a consequence of ineffective maintenance and may reduce margins and lead to fines.
Misdiagnosing the root cause leads to waste of time and resources, and may require multiple visits to perform proper maintenance.